Privacy Policy

ShippingGuidelines

1.Will I receive all of the items on my order at the same time?

Connect with a Design Consultant seven days a week, at 91-123-456-7890. or at your local store to choose from hundreds of fine fabric and finish options or explore our one-of-a-kind furniture.

2.Will my merchandise be assembled at the time of delivery?

Furniture, larger décor, uniquely shaped items, and items that are too fragile to ship through Package Carrier Delivery will be delivered using our White Glove Delivery Service. 

3.Does someone need to be home to accept my delivery?

Yes. An individual 18 years or older, must be home to accept furniture delivery and inspect your order.

4.What if my items do not fit upon delivery?

Luctus inceptos nulla curabitur urna auctor euismod malesuada condimentum per turpis massa.laoreet sem consequat.

5.What if I have an issue during or after my delivery?

Contact Arhaus by phone at 91-123-456-7890 for Returns & Exchanges, or other questions.

6.Do you ship to Canada or other international destinations?

Deliveries to Alaska, Hawaii, Canada, U.S. territories and international destinations require custom quotes and order subtotals must be $7,000 or more. Please contact Arhaus for details.

7.What if my items do not fit upon delivery?

Our delivery team is not permitted to move or dispose of existing furniture or other items. Items such as lighting, mirrors, and wall art will not be unboxed, inspected, assembled or installed.

8.If I place my order, can you hold my items at your warehouse?

Furniture, larger décor, uniquely shaped items, and items that are too fragile to ship through Package Carrier Delivery will be delivered using our White Glove Delivery Service

PolicyOnReturns

1.Will I receive all of the items on my order at the same time?

Connect with a Design Consultant seven days a week, at 91-123-456-7890. or at your local store to choose from hundreds of fine fabric and finish options or explore our one-of-a-kind furniture.

2.Will my merchandise be assembled at the time of delivery?

Furniture, larger décor, uniquely shaped items, and items that are too fragile to ship through Package Carrier Delivery will be delivered using our White Glove Delivery Service. 

3.Does someone need to be home to accept my delivery?

Yes. An individual 18 years or older, must be home to accept furniture delivery and inspect your order.

4.What if my items do not fit upon delivery?

Luctus inceptos nulla curabitur urna auctor euismod malesuada condimentum per turpis massa.laoreet sem consequat.

5.What if I have an issue during or after my delivery?

Contact Arhaus by phone at 91-123-456-7890 for Returns & Exchanges, or other questions.

6.Do you ship to Canada or other international destinations?

Deliveries to Alaska, Hawaii, Canada, U.S. territories and international destinations require custom quotes and order subtotals must be $7,000 or more. Please contact Arhaus for details.

7.What if my items do not fit upon delivery?

Our delivery team is not permitted to move or dispose of existing furniture or other items. Items such as lighting, mirrors, and wall art will not be unboxed, inspected, assembled or installed.

8.If I place my order, can you hold my items at your warehouse?

Furniture, larger décor, uniquely shaped items, and items that are too fragile to ship through Package Carrier Delivery will be delivered using our White Glove Delivery Service